Our Success Depends On Our Ability To Communicate, But Are We Any Good At It?
Here is a TEDtalk video by Celeste Headlee the author of the new and very good book We need to talk : how to have conversations that matter. The talk is described as follows: When your job hinges on how well you talk to people, you learn a lot about how to have conversations — and that most of us don't converse very well. Celeste Headlee has worked as a radio host for decades, and she knows the ingredients of a great conversation: Honesty, brevity, clarity and a healthy amount of listening. In this insightful talk, she shares 10 useful rules for having better conversations. "Go out, talk to people, listen to people," she says. "And, most importantly, be prepared to be amazed."